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Self-Directed & Open Account FAQ


Q
What are the benefits of having a B2B Trust self-directed account?

With a self-directed account (RRSP and RRIF), advisors can help their clients consolidate a wide range of assets from various financial institutions, making it both fast and easy to administer the account. One account, multiple assets, one place: B2B Trust.


Q
What type of assets can be held in a B2B Trust Open Account?

The B2B Trust Open Account is a non-registered account that can hold Canadian dollar mutual funds (including segregated, hedge and pooled funds) and GICs from any financial institution.


Q
Can my client transfer securities (e.g., stocks, bonds, T-bills) or mortgages into an Open Account?

Due to the special reporting requirements for securities and mortgages, B2B Trust does not presently support either asset in the Open Account.


Q
Can I fax my client’s self-directed RRSP/RRIF or Open Account applications to B2B Trust?

B2B Trust requires original account applications. Please forward all documentation to: B2B Trust, Self-Directed Mutual Funds & Securities, 130 Adelaide Street West, Suite 200, Toronto, Ontario M5H 3P5. Once accounts are opened, we will fax you confirmations with your client’s account numbers.


Q
How long does it take for a mutual fund trade to settle?

Mutual fund trades generally settle on the trade date plus 3 business days (T+3). In the case of money market fund trades and switches, these transactions normally settle on the trade date plus 1 business day (T+1).


Q
Does B2B Trust guarantee same day trading for mutual fund transactions?

B2B Trust makes every reasonable effort to place trades within 24 hours of receipt of instructions, however we cannot guarantee same day trading.


Q
How long does it take for PAC changes to be implemented?

Any PAC changes (such as payment amounts, fund changes, banking information or payment frequency) need to be submitted to B2B Trust within 6 business days of the PAC date. We will only process a PAC change if received on the sixth business day before 3:00 p.m. (ET).


Q
Can my client remove the spousal or common-law partner designation from their RRSP/RRIF account?

Yes, a spousal or common-law partner designation can be removed if the 3 following conditions are met:

1

Proof of the separation in a written statement (or separation agreement or divorce decree) must be supplied to B2B Trust.

2

There must be no spousal or common-law partner contributions to any of the annuitant’s RRSPs (including those at other financial institutions) in the year of the request and the two previous years. This fact should be certified in the written statement provided.

3

There must be no withdrawals from the spousal or common-law partner RRSP during the year of the request. In the case of a RRIF, no more than the minimum amount must be withdrawn. This fact should be certified in the written statement provided.

When these 3 conditions are met, we will close the existing plan and open a new one in the name of the annuitant.


Q
Can my client make contributions to their RRSPs if they are 70 or 71 years of age?

Yes, your client can continue making contributions to their RRSPs until the end of the year in which they turn 71 years of age provided they have unused contribution room. Individuals should check their Notice of Assessment from the Canada Revenue Agency (CRA) or contact the CRA directly for more information.


Q
What is B2B Trust’s Transfer In Program and how does it work?

The Transfer In Program is an easy way to move at least 25 of your clients’ registered or non-registered accounts to B2B Trust. Here’s how it works:

1
Contact your local B2B Trust business development representative to initiate the process.
2
You’ll be asked to provide us with your clients’ most recent registered and/or non-registered account statements. These should be forwarded to 130 Adelaide Street West, Suite 200, Toronto, Ontario, M5H 3P5, c/o Transfer in Program.
3
B2B Trust will complete the account applications and transfer forms and forward them to you for the appropriate signatures.
4
Return the signed applications to our office and forward the transfer forms to the relinquishing institutions. Upon receipt of the signed applications, we will set up the accounts and the relinquishing institutions will send us your clients’ assets.

Q
What are the benefits of participating in the Transfer In Program?

The Transfer In Program offers a win-win solution to advisors and their clients alike. In addition to the time advisors will save, B2B Trust will either waive the current year’s administration fee of $125 plus GST, or will deposit an amount to each account representing the relinquishing institution’s transfer out fee (up to $125 plus GST) upon receipt of the assets.


Q
What is the annual administration fee for a self-directed RRSP/RRIF or an Open Account?

The annual administration fee is $125 plus GST. If a client has a self-directed RRSP or RRIF in addition to an Open Account, a single fee of $125 applies to both – it’s like getting two accounts for the price of one!


Q
Are there any other fees?

All fees are outlined in our Fee Schedule. Click here for more information.


Q
If a client has a self-directed RRSP/RRIF and an Open Account, can they choose to pay the administration fee from either account?

Absolutely! Your client can pay the administration fee from the account of their choice. Should they choose to pay the fee from their Open Account, they may be eligible for tax deductions – a tax specialist should be consulted.


Q
If a client transfers out of B2B Trust early in the year are the annual fees waived?

Annual administration fees are not prorated and therefore the full fee is charged regardless of the date of transfer.


Q
What is the procedure for transferring a self-directed RRSP to a self-directed RRIF?

For external transfers (from other financial institutions), complete and have your client sign a Transfer Authorization for Registered Investments form and a B2B Trust Self-Directed Registered Account Application. Forward a copy of the transfer form to us with the original Self-Directed Registered Account Application. Send the original transfer form to the relinquishing institution. For internal transfers (e.g., if the RRSP is held at B2B Trust), simply send us a letter of direction and a new Self-Directed Registered Account Application signed by your client.


Q
Can my client’s RRIF be converted back to an RRSP?

Providing your client has not reached the age of 71, they may convert their RRIF back to an RRSP. A new Self-Directed Registered Account Application will be required to open the RRSP. Remember, the account must be converted back to a RRIF before the end of the year in which the client turns 71.


Q
How often does B2B Trust issue statements?

B2B Trust issues quarterly statements for self-directed RRSPs, RRIFs and Open Accounts – copies are always provided to advisors in advance. For accounts containing self-directed mortgage assets clients will receive monthly statements.


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