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Broker Mortgages FAQ


Q
When it comes to broker mortgages, what’s the relationship between B2B Trust and Laurentian Bank?

As a subsidiary of Laurentian Bank, B2B Trust distributes and administers broker mortgages for the Bank in all provinces except Quebec. For those interested in broker mortgages within Quebec, please call 1.866.446.5419.


Q
What is B2B Trust’s area of strength?

B2B Trust has a long-standing history of working closely with the mortgage broker community. And our experience has helped us to understand what matters most to you: flexibility and a willingness to get deals done. Full access to underwriters means that you get experts helping you find the right solution – each and every time.


Q
What does your suite of broker mortgage products include?

We offer a full range of products to suit a variety of needs. From those with self-employed income to those looking to purchase a vacation home or rental properties, we’ve got it all. To learn more about our products and services, take a look at our Broker Program Overview.


Q
How do I submit my mortgage deals to B2B Trust?

After you’ve assessed your clients’ needs submit an application electronically via Filogix Expert, Marlborough Stirling’s MorWeb, or LSS. We’ll review the application and provide a credit decision using the same system through which the application was submitted.


Q
How long does it take to approve a mortgage?

Underwriting decisions are provided within 8 business hours and funding is advanced within 72 hours of receipt of all required documentation.


Q
What documentation do you require if my clients’ mortgage is approved?

If approved, your client(s) will need to supply us with:

  • A signed application
  • Employment documentation as stated on the commitment letter/letter of approval
  • Offer to purchase
  • MLS listing with picture
  • Written confirmation of down payment
  • Lawyer’s name, address, fax and telephone numbers
  • Instructions regarding creditor insurance

Q
What kind of statements will my clients receive?

B2B Trust issues annual statements to mortgage clients. These statements detail all payments throughout the year and include specific information on the current interest rate, opening and closing balances and the breakdown between principal and interest payments.


Q
Do you have a referral fee program? If so, how does it work?

Yes, we have a program that compensates brokers on mortgage applications that are advanced by Laurentian Bank. These one-time fees are paid on the funded value of the mortgage. Click here to contact a mortgage specialist.


Q
Who does my client contact for service after their mortgage is funded?

Our dedicated team of client service representatives can respond to all your clients’ inquiries. They can be reached by calling 1.800.668.6874.


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